So How Much Does Our Technical Support Cost?

Access to the technical support system is provided for free to all out clients because it allows us to provide you with a better service and enables us to manage our workload better.

Our fees depend on the type of work being requested. Faults with any of our website are usually carried out free of charge if the error is on our part. If other work is requested such as additions and amends our fees are simple and easy to understand.

We base our charges on a flat fee of £40 per hour for amends and changes to existing websites and systems and will also calculate costs based on the actual time taken. Simply put - if something only takes 5 minutes thats all you'll pay for!

Welcome To Our OnlineTechnical Support

As an AWD client you are provided with constant 24 hour technical support via our easy to use online technical support system. This system is used to provide you with excellent ongoing customer care, including:

• ability to create technical support request
• online reporting of problems
• requesting new work / quotations
• viewing your previous AWD invoices

To use the technical support system please enter your email address and password in the box on the right or simply click on the 'get support' link in your content management system.